Ticketing: For ADA tickets, purchase your tickets as normal through PunchLinePhilly.com or in-person at our box office. If purchasing online, please email us at PunchLinePhilly@LiveNation.com to coordinate accommodations in-advance of the show. Tickets purchased in-person can be noted for accommodations at the time of the transaction.
Unexpected Needs: If you have had an injury or illness that prevents you from using the original seat you purchased, please email us at PunchLinePhilly@LiveNation.com to coordinate accommodations in-advance of the show. We have a limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
Interpreter Requests: If you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge to arrange for an interpreter for your visit.
Hearing Assistance: Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 weeks notice. We can be reached via email PunchLinePhilly@LiveNation.com.
Service Animals: Service animals are permitted inside the venue during events. Only registered working animals are permitted. Punch Line Philly requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents them from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.
Wheelchairs: Our venue is wheelchair-accessible.
Accommodations: Venue bathrooms, bar, and merchandise are accessible.
Feel free to bring your camera to take pictures before and/or after the show. There is absolutely NO photography or video during the show. An announcement will be made when it is time to put your cameras and cell phones away. Any violation of this rule results in expulsion from the venue with no exceptions.
Our Callback Bar (and patio, weather depending) open at 5PM on show days.
Generally, show room doors are 1 hour before the show time.
Punch Line Philly is a 21 venue. Anyone under the age of 21 must be accompanied by a parent or legal guardian.
Most of our seating is General Admission and therefore first-come first-served. However, we offer table upgrades for an additional fee to certain performances. Please contact the box office for more details.
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Requirements and venue protocols, such as testing and vaccination are specific to each event. Please check the event details and the TicketMaster ticketing page closer to your event date for the latest information.
For all ticketed events, please note the following updated policies:
We are operating at full capacity. Please be aware you may be asked to share a table with other guests.
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
To inquire about an event, please contact our Senior Director of Sales, Jeff Rugg, at (215) 309-0225 or JeffRugg@LiveNation.com
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The Punch Line box office will open at 5:00 p.m. on days on which a performance is scheduled. Our Box Office is located inside the venue at 1004 Canal St. Our Box Office accepts Visa, MasterCard, American Express, Discover and cash payments.
Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.
There are several parking lots located in close proximity to the venue. Public transportation is also very convenient with a stop located on Frankford Avenue. Parking is available on a first come, first served basis for a cash fee. If you are driving to our lots, we recommend that you set your GPS to 1025 N. Front St. in Philadelphia, PA.
Yes, we have a 2 drink minimum per guest in our showroom.
Check out this video our friends Preston and Steve of WMMR's The Preston & Steve Show made with us to remind you of important announcements before the show!