FAQ

Covid-19 Information

The safety of our artists, fans, and staff is always our top priority and planned for accordingly. We encourage those who are sick to stay home, and remind everyone coming to our venues to wash their hands regularly with soap and water and use hand sanitizer.
 
We continue to implement preventive measures at all Live Nation Venues in line with the recommendations of the Centers for Disease Control and Prevention (CDC) and other health agencies. We have taken the following steps to help ensure the health and safety of everyone who walks into our buildings:

  • Extra hand sanitizer dispensers at all bathroom areas, concessions stands, lobbies, offices and backstage
  • Additional signage and messaging in restrooms, backstage and offices to help reinforce basic health and hygiene practices
  • Eliminating hand pump condiment dispensers, providing individual packages instead
  • Granting fans ability to bring disposable wipes and hand sanitizers into all venues
  • Janitorial staff equipped with additional USDA and Food Code Compliant disinfectants and wipes for immediate cleaning response
  • Increased frequency of cleaning routines and disinfection of high touch areas

 
For updates and information about COVID-19, please visit the CDC’s website. We recognize this is a very fluid situation, and will work to update our ticket purchasers with new information as it becomes available to us.

 

Is your location wheelchair accessible?

Punch Line Philly is a wheelchair accessible venue. To reserve a wheelchair accessible table, please call or email the box office in advance.

 

Are there items I cannot bring to the venue?

Click Here to view Customer Safety.

What are your box office hours?

The Punch Line box office will open at 5:00 p.m. on days on which a performance is scheduled. Our Box Office is located inside the venue at 1004 Canal St. Our Box Office accepts Visa, MasterCard, American Express, Discover and cash payments.

Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.


 

Will there be parking?

There are several parking lots located in close proximity to the venue. Public transportation is also very convenient with a stop located on Frankford Avenue. Parking is available on a first come, first served basis for a cash fee. If you are driving to our lots, we recommend that you set your GPS to 1025 N. Front St. in Philadelphia, PA.


Is there a drink minimum?

Yes, we have a 2 drink minimum per guest in our showroom. 

 

 

 

Important Announcements Before The Show

Check out this video our friends Preston and Steve of WMMR's The Preston & Steve Show made with us to remind you of important announcements before the show!

Can I bring my camera?

Feel free to bring your camera to take pictures before and/or after the show. There is absolutely NO photography or video during the show. An announcement will be made when it is time to put your cameras and cell phones away. Any violation of this rule results in expulsion from the venue with no exceptions.


How can I rent Punch Line for a private event?

To inquire about an event, please contact our Senior Director of Sales, Jeff Rugg, at (215) 309-0225 or JeffRugg@LiveNation.com 

How do I buy tickets to upcoming shows?

There are several ways to purchase tickets for shows at Punch Line Philly. To purchase online, visit punchlinephilly.com, ticketmaster.com, or livenation.com. To purchase tickets in person, visit the Punch Line, TLA, or The Fillmore box offices. (Please note that the Tower Theater box office only operates on show days and on-sale days at Tower Theater). Please note that there are no services fees charged at any of our box offices if you are purchasing tickets on the day they go on sale to the public. 

 

Is there an age requirement?

Punch Line Philly is a 21 venue. Anyone under the age of 21 must be accompanied by a parent or legal guardian.

What kind of food do you serve?

We offer an eclectic food and beverage menu featuring local craft beers, boutique cocktails, and wines by the glass. 

[Click here to view Menu]

[Click here to view Callbar Bar Menu]

Can I reserve a table?

Most of our seating is General Admission and therefore first-come first-served. However, we offer table upgrades for an additional fee to certain performances. Please contact the box office for more details.


Lost & Found

If you had so much fun that you lost something during your time with us, please click here.

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