FAQ

Covid-19 Information

For the latest safety guidelines, please review our enhanced venue protocols at https://www.punchlinephilly.com/safety-guidelines .

To reduce staff contact with guest belongings, see our new Bag Policy for all ticketed events:

  • Clear plastic, vinyl or PVC bags (maximum size: 12"x6"x12")
  • Small clutch bags approximately the size of a hand (maximum size: 4.5"x6.5")

For questions about the status of an event, please see our event calendar or visit www.livenation.com/eventstatus for more information.

Is your location wheelchair accessible?

Punch Line Philly is a wheelchair accessible venue. To reserve a wheelchair accessible table, please call or email the box office in advance.

 

Are there items I cannot bring to the venue?

Click Here to view Customer Safety.

What are your box office hours?

The Punch Line box office will open at 5:00 p.m. on days on which a performance is scheduled. Our Box Office is located inside the venue at 1004 Canal St. Our Box Office accepts Visa, MasterCard, American Express, Discover and cash payments.

Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.


 

Will there be parking?

There are several parking lots located in close proximity to the venue. Public transportation is also very convenient with a stop located on Frankford Avenue. Parking is available on a first come, first served basis for a cash fee. If you are driving to our lots, we recommend that you set your GPS to 1025 N. Front St. in Philadelphia, PA.


Is there a drink minimum?

Yes, we have a 2 drink minimum per guest in our showroom. 

 

 

 

Important Announcements Before The Show

Check out this video our friends Preston and Steve of WMMR's The Preston & Steve Show made with us to remind you of important announcements before the show!

Can I bring my camera?

Feel free to bring your camera to take pictures before and/or after the show. There is absolutely NO photography or video during the show. An announcement will be made when it is time to put your cameras and cell phones away. Any violation of this rule results in expulsion from the venue with no exceptions.


How can I rent Punch Line for a private event?

To inquire about an event, please contact our Senior Director of Sales, Jeff Rugg, at (215) 309-0225 or JeffRugg@LiveNation.com 

How do I buy tickets to upcoming shows?

There are several ways to purchase tickets for shows at Punch Line Philly. To purchase online, visit punchlinephilly.com, ticketmaster.com, or livenation.com. To purchase tickets in person, visit the Punch Line, TLA, or The Fillmore box offices. (Please note that the Tower Theater box office only operates on show days and on-sale days at Tower Theater). Please note that there are no services fees charged at any of our box offices if you are purchasing tickets on the day they go on sale to the public. 

 

Is there an age requirement?

Punch Line Philly is a 21 venue. Anyone under the age of 21 must be accompanied by a parent or legal guardian.

What kind of food do you serve?

We offer an eclectic food and beverage menu featuring local craft beers, boutique cocktails, and wines by the glass. 

[Click here to view Menu]

[Click here to view Callbar Bar Menu]

Can I reserve a table?

Most of our seating is General Admission and therefore first-come first-served. However, we offer table upgrades for an additional fee to certain performances. Please contact the box office for more details.


Lost & Found

If you had so much fun that you lost something during your time with us, please click here.

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